The World Wide Web Publishing Service (W3SVC) is stopped

When we try to access the site in SharePoint, I am getting the error message “the page can’t displayed”.
 We went to IIS and verified there all the IIS sites are in stopped stage, we tried to start the site, we go an error message “The World Wide Web Publishing Service (W3SVC) is stopped.
Websites cannot be started unless the World Wide Web Publishing Service (W3SVC) is running.

To fix this issue:

Open the services.msc

There we can able to find the World Wide Web Publishing Service

Right click on that service click on start. 

Now we can able to access the site without any issues.

In any case if we are unable to start the service and its dependency services with warning message “Windows could not start the World Wide Web Publishing Service service on Local Computer. Error 1068: The dependency service or group failed to start.” as shown in the screen shot.


Double click on the “World Wide Web Publishing Service” in the top we can able to see the “dependency” option check whether any dependency services we need to start.
In my case I verified all the dependency services are in running stage.

Finally  to resolve the issue restart server it will solve the problem.


Lakshmi Tulasi Jasti

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  1. Nice post. I have added a few things related to the same issue I have had while working on unpatched WFE's on the LinkedIn postback.

    Bryan M.

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